- Part time opportunity at our Mount Isa office - school hours supported
- Parking available on site
- Potential for hours to increase as business grows
MST’s dedication to quality & safety has allowed us to become a leader in our industry – we are committed to maintaining quality systems and practices that ensure our products and services empower our clients with bespoke solutions.
As our new Customer Representative, you are an integral part of our customer facing operations. You'll have the opportunity to work with customers, our internal sales team, technical support and operations to deliver great service and support.
As our first point of contact, what will you be doing?
- Provide quotes & process orders for customers
- Maintain and build upon our current customer relationships
- Respond to sales leads, educating & upselling to customers on MST products and services
- Take a keen interest in customer pain points, seeking to understand where MST can provide solutions
- Responding to emails/phone calls and walk-ins
- Stock management/warehousing of MST products
- Contribute to reporting as required
What do we need from you?
- 2-3 years' experience is a similar role is ideal
- Great customer service skills, with the ability to upsell
- Proactive attitude, keen to learn the MST product suite
- SAP experience, or similar
- Experience invoicing is essential
- A working knowledge of communications technology will be highly regarded
About us:
MST Global is an Australian founded company operating globally across six continents and is now part of the Komatsu Group. Our people are our greatest asset and contribute across all levels of our vertically integrated operations to achieve our mission to empower safety and productivity solutions for our customers. We are guided by our core Company values of Safety First, Integrity Always, Customer Focuses, People Imperative, Results Driven and Innovation Essential.
We embrace our global teams and resources. We are an all-hands-on deck organisation where no task is too small or goal too big if we are working together. In return for your hard work and dedication, you will have:
- the support of a knowledgeable and enthusiastic team
- access to our EAP service to support your wellbeing
- excellent remuneration & staff incentives
- ongoing training & development
- the opportunity to grow within our company
- recognition for your hard work
Job Type: Part-time
Part-time hours: 20-30 per week
Salary: From $75,000.00 per year
Benefits:
- Referral program
- Salary packaging
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mount Isa, QLD: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Counter sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Order picking: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
