Epic Staffing Group (Epic), a portfolio company of The Pritzker Organization, is a fast-growing company that provides staffing solutions to the high-demand and rapidly expanding industries of Life Sciences and Healthcare (we are #404 on the Inc. 5000 list of Fastest-Growing Private Companies in America). Epic provides best-in-class staffing solutions across a variety of end markets through its deep sector expertise across life sciences and healthcare. Our Award-winning ‘client first’ culture and operational excellence drive industry-leading customer and candidate retention. We are already one of the largest staffing companies in our industry, and our rapid growth and ongoing expansion are creating opportunities at many levels. You can learn more about Epic Staffing Group below.
Duties and Responsibilities:
- Support to Operations Supervisor and VP of Operations with processes and procedures amongst all teams; including process documentation, testing the process within the ATS and utilizing reporting to monitor how the process is working
- Support to the team for ATS inquiries
- Training select team members as needed for processes, procedures, policies across all departments and within the ATS
- Special projects as needed
- Collaborate with all teams and team members on inquiries, questions, and solutions
- Collaborate with outside vendors when needed for integrations and updates to the ATS
- Collaborate with the Operations Team to maintain a clean database by reviewing and auditing all aspects of the ATS (reports, dashboards, contacts, lists, etc.)
- Data entry and analysis utilizing the ATS and Excel
- Complete various administrative tasks as defined by the projects you are working on
- Other duties as assigned
Minimum Qualifications and Requirements:
- 1-3 years of related experience
- Outstanding communication skills – both verbal and written with aptitude in problem-solving
- Experience in data collection, entry, and reporting with great attention to detail and confidentiality
- Computer savvy with working knowledge of relevant software (ex: Salesforce Lightening, Microsoft Suite, Erecruit etc.) skilled knowledge of Excel reporting is a plus
- Outstanding organizational and time management skills
Knowledge, Skills, and Abilities:
- Communicates clearly, concisely, and professionally, verbally and in writing
- Adapts to the needs of the company by demonstrating flexibility
- Incorporates and demonstrates TherapyTravelers Core Values when collaborating with all internal and external teams
- Self-starter that proactively plans out their day to accomplish tasks independently
- Effectively balances multiple priorities simultaneously and meets deadlines
- Utilizes critical thinking to analyze and establish a plan prior to taking action
What's in store for you at Epic?
- Competitive salary package, quarterly performance bonus
- HMO (medical and dental) & Life Insurance coverage
- Paid vacation and sick leave credits. All unused leave credits are convertible to cash by end of the year
- Additional Covid-19 vaccine and birthday leave credits
- Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up
- Medicine & Optical reimbursements
- Perfect Attendance bonus
- Career development and advancement opportunities
About Us
Epic Staffing Group is a diversified national provider of outsourced employment to the biopharmaceutical and healthcare industries. Our staffing verticals include life science recruitment for permanent placement and life sciences consulting, travel nurse jobs, Interim executive placement, travel allied, school nurse jobs and therapy, government healthcare staffing, and international clinician placement. Focus is placed on areas where there is significant imbalance of supply and demand, where the Epic business model can add significant value.
